jiji2
Frequently Asked
Questions

The minimum age is 21 years old. This is a hard requirement under PAGCOR regulations for all online casino platforms in the Philippines. jiji2 enforces strict KYC (Know Your Customer) identity and age verification before any account is fully activated. Accounts found to belong to players under 21 are permanently closed immediately.

jiji2 accepts any valid Philippine government-issued ID: PhilSys National ID, passport, driver's license, SSS card, GSIS card, or PRC ID. You will need to upload a clear photo or scan showing your full name, date of birth, and photo. jiji2's KYC team reviews submissions within 24 hours on business days.

No. jiji2 strictly allows only one account per person. Creating duplicate accounts — even under a different email or phone number — is a breach of jiji2's Terms and Conditions. All duplicate accounts and their balances will be permanently closed if discovered. If you have accidentally created two accounts, contact Support immediately to resolve it.

Go to the jiji2 Login page and click "Forgot Password." Enter the email address registered to your account and jiji2 will send a secure password reset link. The link is valid for 30 minutes. If you don't see the email, check your spam or junk folder. Still stuck? Contact jiji2 Support via live chat for manual assistance.

To close your account, contact jiji2 Support via live chat or email at [email protected] and request permanent account closure. Any remaining real-money balance (excluding unmet wagering requirement bonus funds) will be returned to your registered GCash or bank account before closure is finalised. Account closures are processed within two Philippine business days.

Log in to jiji2, go to the Cashier section, and select GCash as your payment method. Enter the amount you want to deposit (minimum ₱100), confirm, and you will be redirected to the GCash payment flow. Complete the payment in GCash and the funds appear in your jiji2 balance almost instantly — usually within 1 to 3 minutes.

The minimum deposit on jiji2 is ₱100, regardless of which payment method you use — GCash, PayMaya, BPI, BDO, or Metrobank. There is no maximum deposit enforced at the platform level, though individual payment methods (especially e-wallets) may have their own daily transaction caps that apply on their end.

GCash withdrawals on jiji2 typically process within 15 minutes. PayMaya withdrawals take around 20 minutes. Bank transfers to BPI, BDO, and Metrobank are processed same business day for requests submitted during Philippine banking hours (9am–3pm on weekdays). Withdrawals submitted outside those hours are processed the next business day.

jiji2 does not charge its own fees on deposits or withdrawals. However, your payment provider — GCash, PayMaya, or your bank — may apply their own transaction charges, which are outside jiji2's control. Check your e-wallet or bank's fee schedule for details. jiji2's side of the transaction is always fee-free.

The minimum withdrawal amount on jiji2 is ₱100. Withdrawals are sent to the same payment method used for your most recent deposit wherever possible, as part of jiji2's anti-money laundering compliance. If your registered payment method has changed, contact Support before requesting a withdrawal.

Delays most commonly occur when: your account KYC is incomplete or pending review; the withdrawal amount exceeds ₱50,000 and requires additional verification; there is a discrepancy between your registered identity and your payment account name; or your bank is experiencing its own processing delays. Contact jiji2 Support via live chat and quote your withdrawal reference number for a fast update.

jiji2 offers a full range of online casino games including JILI slots, video slots from multiple providers, live dealer games (baccarat, roulette, blackjack, Sic Bo), online sabong, sports betting (PBA, NBA, UFC, boxing, football), bingo, and dice games. New games are added regularly. The full catalogue is browsable in the Games lobby after login.

Yes. All games on jiji2 use independently certified Random Number Generation (RNG) systems. Certification is held by each individual game provider and is a mandatory requirement under PAGCOR's licensing standards. The RNG ensures that game outcomes are statistically random and cannot be influenced by jiji2, the game provider, or any player. jiji2 cannot access or alter game results.

Yes. jiji2.club is fully optimised for mobile browsers on both Android and iOS. You do not need to download a separate app — simply open jiji2.club in Chrome, Safari, or your preferred mobile browser and the site adapts automatically to your screen size. All games, the cashier, live chat, and account settings are fully accessible on mobile.

RTP varies by game and provider. JILI slots on jiji2 typically have RTPs ranging from 96% to 97.5%, though specific rates differ per title. The RTP for each game is set by the game provider and is independently verified. You can usually find a game's RTP in its paytable or info screen. Higher RTP means a statistically better long-term return over many sessions.

If a game malfunctions or your connection drops mid-round on jiji2, the round is automatically voided and your original stake is returned to your account balance. This applies to all game types — slots, live dealer, and dice. If you notice a discrepancy in your balance after a disconnection, contact jiji2 Support with your game session details and they will investigate promptly.

The jiji2 welcome bonus is applied to your first qualifying deposit. The specific percentage and maximum bonus amount are stated on the active promotion page at the time of your deposit. Welcome bonus funds carry a wagering requirement that must be met within 30 days before any winnings become withdrawable. Check the current promotion page for the exact terms, as offers are updated regularly.

A wagering requirement (also called a playthrough requirement) is the total amount you need to bet using your bonus funds before those funds — and any winnings from them — can be withdrawn. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total wagers before withdrawing. jiji2 shows your wagering progress in your account dashboard.

Not equally. On jiji2, slot games typically contribute 100% of each bet toward the wagering requirement. Live dealer games, table games, and sports bets may contribute at a reduced rate or may be excluded from contribution entirely, depending on the specific promotion. The contribution rates for each game category are listed in the individual bonus terms on the promotion page.

If the wagering requirement is not met before the bonus expiry date (generally 30 days from credit), the remaining bonus funds and any associated winnings are forfeited automatically. Only real-money funds that were deposited separately and not derived from the bonus are retained in your account. jiji2 sends reminder notifications before bonus expiry to give you advance notice.

Yes. jiji2 operates under the regulatory oversight of PAGCOR (Philippine Amusement and Gaming Corporation), the government body that licenses and regulates gambling operations in the Philippines. PAGCOR regulation means jiji2 is subject to mandatory standards for fair play, player protection, responsible gaming, KYC/AML compliance, and dispute resolution.

jiji2 provides six responsible gaming tools accessible from your account dashboard: deposit limits (daily, weekly, monthly), session time limits, reality check alerts, cooling-off periods (24 hours up to 6 weeks), play history review, and permanent self-exclusion. All tools are available at no cost. Contact jiji2 Support at any time if you need help activating any of these features. Visit our Responsible Gaming page for full details.

Self-exclusion on jiji2 permanently closes your account. Once activated, your account is shut down immediately, marketing communications stop, and your remaining real-money balance is returned to you. Self-exclusion is irreversible — you cannot re-register under the same identity. It exists as a firm, permanent option for players who need a definitive boundary with online gambling.